Delivery Policy:
- Free standard shipping for all orders within the Cairo.
- Orders typically processed and shipped within 1-2 business days.
- Delivery times may vary outside Cairo.
Return Policy:
- Refund and return policy lasts for 30 days on universal cards.
- To be eligible for a return, the item must be unused and in the same condition as when it was received, and must be returned in its original packaging.
- Certain items are exempt from being returned, such as customized cards.
- To initiate a return, please contact us at {email address} to request a return authorization.
- Once the return is approved, you will be responsible for shipping the item back to us at your own cost, unless the item was defective or damaged.
- Refunds will be processed within a certain amount of days after we receive the returned item, and will be credited back to the original method of payment or on your account wallet.
- Late or missing refunds will be investigated and addressed promptly.
- We are committed to protecting your personal information.
- We only collect information that is necessary to provide you with our services.
- We will not share your information with any third-party without your consent.
- Your information will only be used for the purposes outlined in our privacy policy.
- You have the right to access and update your information at any time.
- We use secure measures to protect your information from unauthorized access.
- We do not store your information for longer than necessary.
- We may use cookies to enhance your user experience.
- We may use your information to personalize your experience and provide you with targeted offers.
- By using our services, you agree to our privacy policy and the collection and use of your information.