Delivery Policy: 

• Free standard shipping for all orders within the Cairo.
• Orders typically processed and shipped within 1-2 business days.
• Delivery times may vary outside Cairo.

Return Policy: 

• Refund and return policy lasts for 30 days on universal cards.
• To be eligible for a return, the item must be unused and in the same condition as when it was received, and must be returned in its original packaging.
• Certain items are exempt from being returned, such as customized cards.
• To initiate a return, please contact us at {email address} to request a return authorization.
• Once the return is approved, you will be responsible for shipping the item back to us at your own cost, unless the item was defective or damaged.
• Refunds will be processed within a certain amount of days after we receive the returned item, and will be credited back to the original method of payment or on your account wallet.
• Late or missing refunds will be investigated and addressed promptly.